Alderstone CMT wins BMC Marketzone global agreement 17 May 2017

Alderstone and BMC Software extend partnership to accelerate On-Premise upgrades and onboarding to Remedy OnDemand for Remedy customers.

Alderstone CMT, the revolutionary data migration tool for the Remedy ITSM platform, has been selected by BMC as the leading product in its class, and is now available to purchase or lease directly from BMC or channel partners via the global BMC Marketzone.

This relationship enables BMC Remedy customers to more easily take advantage of the Alderstone CMT solution:

For BMC Remedy ITSM Upgrades

  • Migrate all of your data to the latest ITSM version in less than a day
  • Spend less money on technical resources using CMT’s automated migration path analysis
  • Upgrade from any ITSM version directly to the latest ITSM 9.x

For Migration to Remedy OnDemand

  • Migrate to Remedy On Demand including all your live data, so day-to-day operations are not affected by the cutover process
  • Migrate all your historical data to Remedy On Demand so you don’t lose service-critical data

For Managing ITSM as a Service

  • Migrate an individual customer or collection of customers to the latest version of ITSM in a day
  • Accelerate on-boarding to reduce the time-to-live by weeks
  • Win more business by offering enhanced on-boarding for on-premise Remedy ITSM customers
  • Consolidate platforms or migrate customers to standalone systems with complete freedom of movement
  • Implement industrialized processes for huge costs savings and consistently high quality outcomes

Learn more about why BMC chooses Alderstone CMT

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Let us show you the power and effectiveness of Alderstone CMT at solving your ITSM data management challenges.

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Download the CMT Data Sheets, release notes and much more.

Advanced successfully upgrade to ITSM 9.1 using Alderstone CMT 10 October 2016

Advanced provide ITSM as a service to nearly five thousand company entities hosted on a multi-tenant, on-premise 7.6.04 BMC Remedy ITSM system. Advanced successfully completed a phased upgrade to BMC Remedy ITSM 9.1 using Alderstone CMT.

Advanced chose to upgrade their system in two phases using Alderstone CMT to safely and rapidly migrate customers and operating company data. This approach significantly reduced the internal operational impact and costs. Most importantly, Advanced were able to continue to provide uninterrupted, high-quality IT Management services to their customers throughout the upgrade process.

Get the Advanced Upgrade
Case Study
Find out how Advanced achieved a fast, low-cost, trouble-free upgrade to ITSM 9.1
 

"Our upgrade to Remedy ITSM 9.1 ensures we continue to deliver industry-leading services to our customers. Our phased upgrade approach ensured that this major change had no impact on our customers and kept our costs low."

Neil Cross, Managing Director, Advanced


"Alderstone CMT really delivered for us! We had no data migration issues at all and the speed of migration was fantastic. The phased migration approach allowed us to complete the upgrade without overwhelming our support teams and without impacting service delivery to our customers."

Sophie Quayle, Project Manager, Advanced

About Advanced

Through our enterprise and market focused solutions we positively impact millions of people’s lives through continually investing in our people, partnerships and own technologies to stay focused on our markets’, customers’ and their stakeholders’ needs. We enable our customers to drive efficiencies, savings and growth opportunities through focused, right-first-time software solutions that evolve with the changing needs of their business and the markets they operate in. True partnership is the defining thing that makes us different from the competition.

We pride ourselves on delivering focused software solutions for public sector, enterprise commercial and health & care organisations that simplify complex business challenges and deliver immediate value.

Advanced is a Sunday Times Top Track 250 Company 2015 and was ranked in the Deloitte UK Fast 50 which recognises the 50 fastest growing technology companies in the UK and a winner of the Tech Company of the Year in PwC’s UK Tech Awards in 2014.

Learn more at www.oneadvanced.com

About Alderstone Consulting

Alderstone Consulting is a product and services company based in the UK and established in 2008. CMT enables customers to manage and migrate ITSM data quickly and safely. No more waiting and no more spreadsheets. With CMT, customers can move all their data from one ITSM instance to another in less than a day! As the focus for ITSM moves to the Cloud, CMT can help with this transition too, with no need to leave any historical data behind.

BMC Engage 2016 25 August 2016

We are excited to announce our joint sponsorship BMC Engage 2016 with Effect-Tech.

Join us at the Aria Conference Center in Las Vegas to see the future of Digital IT with BMC!

We're truly excited about some of the announcements this year which promise to see years of research, design, development and testing from the BMC Remedy Product Development Teams come to fruition.

The future with BMC looks very bright! This is the conference you shouldn't miss!

We'll be looking forward to meeting you at Stand #420 in the Innovation Hall. Please come join us to learn how you can share in the success of our customers.

Our co-sponsor, Effect-Tech, are well-known across the US for delivering successful outcomes for BMC Remedy customers. Their technical expertise combined with Alderstone CMT and our proven methodology for delivering high quality, accelerated Remedy ITSM upgrades guarantees results you can't argue with!

Technology + Methodology + Experience = Results You Can't Argue With!


About Alderstone Consulting

Alderstone Consulting is a product and services company based in the UK and established in 2008. CMT enables customers to manage and migrate ITSM data quickly and safely. No more waiting and no more spreadsheets. With CMT, customers can move all their data from one ITSM instance to another in less than a day! As the focus for ITSM moves to the Cloud, CMT can help with this transition too, with no need to leave any historical data behind.

About Effective Technologies

Effect-Tech, based in Santa Clara, CA, started in 2006 with a mission to help BMC/Remedy customers obtain the full benefits of their Remedy investment. Our founders have over 200 years of deep experience as former Remedy managers and engineers. Over the years, we have developed best practices and solutions that enable our customers to successfully manage their IT environments. Our flagship product, Effective Transport, has helped many enterprise customers and outsourcers efficiently manage their Remedy data.

For more information please contact Effect-Tech at 408/834-7554 or visit www.effect-tech.com

Alderstone CMT 1.3 Released 24 June 2016

Alderstone announces the release of Alderstone CMT version 1.3, with improved performance for cross-database migration, improved ease-of-use, and reduced time-to-migrate.

With even more power in the revolutionary migration tool for the Remedy ITSM platform, more and more customers are choosing Alderstone CMT to manage their Remedy ITSM upgrades.

Please download the release note or find out more about Alderstone CMT.

Key features in this release include:

  • Use Migration Pack as Template
  • Improved Identification of New Forms
  • Removal of Migration Pack & Data Mapping Rules
  • Improved Data Migration Performance
  • Improved Activity Tracking
  • Improved Home Page
  • Automated Import Staging Phase
  • Data Enrichment Source Lookup
  • Improved Data Enrichment Administration
  • Extended Browser Support: Microsoft IE9 & IE 10
Capgemini accelerates Remedy ITSM upgrades using Alderstone CMT 16 December 2015

Remedy ITSM upgrades for Capgemini outsourcing’s customers were challenging. The complex upgrade process combined with resource-constraints resulted in long change freezes and a high frequency of post go-live issues. Customer perceptions of the service were negatively impacted.

Capgemini used Alderstone CMT to simplify the upgrade process and deliver an on-time, on-budget, ‘non-event’ upgrade for a customer, regarded as a major success by both the customer and account executives.



"Initially, we couldn't believe that Alderstone CMT could deliver everything that was promised, its just seemed too good to be true. However, we were delighted to find that the results really did match the marketing...this thing really works!"
John Lantouris, Project Manager, Capgemini


To find out more about Capgemini's success using Alderstone CMT please click to request the full case study

To find out more about Alderstone CMT please contact us.

About Capgemini

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Present in over 40 countries with almost 180,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning.

Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM . The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients..

About Alderstone Consulting

Alderstone Consulting is a product and services company based in the UK and established in 2008. CMT enables customers to manage and migrate ITSM data quickly and safely. No more waiting and no more spreadsheets. With CMT, customers can move all their data from one ITSM instance to another in less than a day! As the focus for ITSM moves to the Cloud, CMT can help with this transition too, with no need to leave any historical data behind.

BMC Exchange 2015 9 October 2015

We are excited to announce our attendance of BMC Exchange UK & Ireland on Thursday 19th November 2015.

Join BMC customers, partners, and industry experts for technology best practices and strategic insights that will help you bring IT to life at your organisation.

Venue: Twickenham Stadium, 200 Whitton Road, Twickenham, TW2 7BA

  • Hear the latest technology trends in top-tier keynotes, breakout sessions, and networking opportunities
  • Evaluate products and services from BMC and other leading IT vendors in our Partner Pavilion
  • Get the tools and know-how to optimise your mainframe, mobile, and cloud technologies

Register for BMC Exchange 15


Please be sure to stop by the KTSL booth in the Solutions Showcase to find out more about Alderstone CMT

Alderstone and Effective Technologies partnership 8 September 2015

Alderstone Consulting and Effective Technologies today announced that they have signed a Partnership Agreement for Effect-Tech to market and implement Alderstone’s Customer Move Tool (CMT) solution for BMC/Remedy ITSM customers.

Alderstone CMT enables BMC/Remedy customers to migrate all their ITSM data when upgrading to a new Remedy software release or transitioning to BMC/Remedy On-Demand. Coupled with Effect-Tech’s upgrade processes and Remedy expertise, this previously laborious upgrade process is now an efficient and quick way for customers to avail themselves of new Remedy ITSM features.

“The combination of Effect-Tech services, Effective Transport and Alderstone CMT brings tremendous benefit around data management for BMC/Remedy customers. Ease of upgrades, retention of all data and efficient data change management represent significant cost and time savings,” said Rick Chen, CEO of Effect-Tech.

“By combining Alderstone CMT with Effect-Tech services, customers can reduce the complexity of Remedy ITSM Upgrades providing significant cost and time savings”, said Steve Upton, CEO Alderstone.

Both on-premise BMC/Remedy ITSM customers and Remedy SaaS Service Providers can realize the following benefits from this unique offering:

  • Reduce the costs of migration and upgrades by as much as 65% - automated analysis, rapid migration and transformation of Remedy ITSM data during upgrades
  • Retain valuable historical data - migrate your historical data with the ability to retain as much or as little history as the business needs
  • Migrate from any version of BMC/Remedy ITSM - integrates with any version of Remedy ITSM to provide you with an automated migration path at a fraction of the cost
  • Designed for multi-tenancy – CMT was designed to work with multi-tenant Remedy applications, allowing you to safely migrate selected customers with no disruption to others

About Alderstone Consulting

Alderstone Consulting is a product and services company based in the UK and established in 2008. CMT enables customers to manage and migrate ITSM data quickly and safely. No more waiting and no more spreadsheets. With CMT, customers can move all their data from one ITSM instance to another in less than a day! As the focus for ITSM moves to the Cloud, CMT can help with this transition too, with no need to leave any historical data behind.

About Effective Technologies

Effect-Tech, based in Santa Clara, CA, started in 2006 with a mission to help BMC/Remedy customers obtain the full benefits of their Remedy investment. Our founders have over 200 years of deep experience as former Remedy managers and engineers. Over the years, we have developed best practices and solutions that enable our customers to successfully manage their IT environments. Our flagship product, Effective Transport, has helped many enterprise customers and outsourcers efficiently manage their Remedy data.

For more information please contact Effect-Tech at 408/834-7554 or visit www.effect-tech.com

BMC Engage 2015 26 August 2015

We are excited to announce our attendance of BMC Engage 2015, being held Sept 8 – 11, ARIA Resort & Casino, Las Vegas.

BMC Engage 2015 is an IT management conference where IT professionals explore BMC products and solutions and connect around the latest technology trends.

We invite you to join technical experts and your peers and:

  • Experience three full days of visionary presentations, panel discussions, learning labs and skills assessments
  • Get unlimited networking opportunities with BMC experts, customers and partners
  • Connect to the latest technology trends from mainframe to cloud to mobile

Register for BMC Engage 15

Why Attend BMC Engage?


BMC Engage 2015 is more than just a conference. It is an opportunity to network, learn, and gain new skills. Participants will leave with the know-how and enthusiasm to take on complex IT management challenges.

  • 200+ technical sessions. Explore ITOM innovations and trends in mobility, automation, applications, networking, and security.
  • Over 60 hours of hands-on learning labs instruction. Hands-on labs feature intensive hands-on training and one-to-one meet ups with product experts.
  • 5 educational ITOM tracks. Both technical and business roles will benefit from the content presented in the breakout sessions.
  • Interactive IT Innovation Zone with 180+ ecosystem partners. Featuring over 50 sponsors with products and solutions across every ITOM discipline, you’ll discover new ways to enhance and expand your BMC solutions.
  • Be the first to see new product launches. Experience the latest innovations as BMC unveils the newest releases and announcements. Access to newly released product whisper suites – by invitation only.
  • Exclusive access to over 2,000 technical experts. There’s no better place to increase your skills or get your questions answered—find the expertise you need, all in one place. Newly added – BMC Consulting Services Genius Lab.
  • Get your hands on new products and technology. From over 60 hours of hands-on learning labs including an Automation Hackathon to the demo stations in the BMC booth, attendees can touch, feel and explore.
  • Visionary keynotes from BMC executives and trend-setting Experts. Hear how IT leader, insiders, and visionaries like Nicholas Negroponte are embracing the elevated role of IT in digital business and planning for what’s next.
  • Industry insights on the future of IT and digital transformation trends. What’s the next big thing? Found out here and be the first to know.
  • Special networking events. From the Welcome Reception to Lunchtime Table Talks to Evening with Engineers and much more, there’s no shortage of opportunity to meet the people who matter in IT.

We look forward to seeing you in Las Vegas.

Please be sure to stop by the KTSL or Effective Technologies booth in the Solutions Showcase to find out more about Alderstone CMT

Alderstone CMT 1.2 Released 8 September 2015

Alderstone announces the release of Alderstone CMT version 1.2. With enhanced ease-of-use and improved performance even the most challenging data migration scenarios are now straightforward with the revolutionary data migration tool designed for the BMC Remedy platform.

Key features in this release include:

  • Match On Configurable Keys
  • Post Migration Scripts
  • Graphical Relationship Set Comparison
  • Form Alias Names
  • Improved Activity Tracking
  • Shared Migration Parameters
  • Migration Job Management
  • Multiple CMT Engines
  • Simplified Remedy System configuration
  • Multiple Root Nodes
  • Searchable Form Audit
  • Alternative Drill Down

Please download the release note or find out more about Alderstone CMT.

Alderstone CMT for Remedy ITSM v9 4th May 2015
Alderstone CMT now provides an upgrade path from all previous versions of Remedy ITSM directly to BMC Remedy ITSM version 9. Please contact us to find out more about how you can accelerate your next Remedy ITSM upgrade using CMT.
KTSL Remedy Forum 26th Feb 2015

Alderstone Consulting will be attending the BMC Remedy Forum - UK on 26th February hosted by KTSL at BMC’s office in Winnersh.

This is a great opportunity to get an update on the BMC Remedy ITSM solution and learn about Smart IT and MyIT.

You can meet with experts in the Remedy community, get insights into best practice in key areas and meet with your industry peers.

  • Smart IT and MyIT
  • Meet the experts
  • Remedy upgrades and migrations
  • End-to-end Remedy performance and capacity tuning
  • Maintaining the CMDB
  • Integrating Remedy and Microsoft SharePoint
Alderstone CMT 1.1 Available 12th Feb 2015

Alderstone announces the release of Alderstone CMT version 1.1. Features include;

  • Analysis Only Mode
  • Delete Data Job
  • Improved Delta Data Migration
  • Enhanced Discovery
  • Form Help
  • Performance Analysis
  • Improved Administration
  • Enhanced Export Package management
  • Firefox browser support

Please download the release note or find out more about Alderstone CMT.